Frequently Asked Questions
How to order products on the website www.tujuhsaudara.com?
How to order products on the website can be seen in the guide section on How to Shop at Tujuh Saudara website.
Can I purchase sold out items?
If you really interested in sold out items, please contact us. Our Customer Service will do further checks regarding the desired items.
Can Tujuh Saudara ship items to multiple addresses?
We can help send items to the different address that you have registered with your account. However, you need to make several orders in a different Transaction ID if you intend to ship items at different addresses.
Does Tujuh Saudara have an offline store?
Yes we have, you can check the address at Contact Us section on the Tujuh Saudara website.
When can we accept items that we ordered?
The duration of product delivery services depends on the rules that apply from the shipping service used by Tujuh Saudara. If the customer wants to get their product early, make sure to choose faster delivery services before finalizing your order, such as one-day service.
How much should you pay for delivery cost?
You will automatically know the shipping cost after you registered your address. Please, do Check Out process to find out more about shipping costs.